FEI is a manufacturer, importer and master distributor of products for physical and occupational therapy, rehabilitation, athletic training, sports medicine and homecare. Since 1974, our products have been sold to hospitals, clinics, fitness centers, professionals and individuals by a network of dealers throughout the world. With our new packaging, many of our products can be sold through retail distribution.
Many of our products are manufactured in the USA and are “CE approved” for sale in Europe and beyond. Most products you see on our web site are in stock and available for immediate shipment. FEI can manufacture and supply many products with your private-label and can even supply products not in our catalog. Please call Jason Drucker, Vice President of Sales, at 1-914-345-9300 x1215, to discuss.
Pricing on our web site are suggested list prices. Please call us for a password to log into our extensive dealer area to look up your pricing, see past orders, track your current order(s), download images and more!
We offer products in the following categories:
- Hot & Cold
- Models & Charts
- Splints & Supports
- Treatment Furniture
Or you can shop by our well-known Brands:
- Baseline® measurement instruments
- CanDo® exercise products
- Digi-Flex® hand exercisers
- Dipsters® patientwear
- Dycem® non-slip material
- FabLife® ADL
- Point Relief® topical analgesic
- Relief Pak® hot and cold products
- Skillbuilders® positioning items
- Sup-R Band® exercise band
- The Cuff® wrist and ankle weights
- Theraputty® exercise putty
- Val-u-Band® and Tubing exercise products
- WaxWel® paraffin bath and refills
Our knowledgeable customer service team is here to answer your questions from 8:30 am – 5:00 pm. Feel free to call us at 1-914-345-9300 or 800-431-2830 – we’re here to help!
Pricing / Billing / Payments
Pricing is subject to change without notice
Prices DO NOT include freight charges
If your billing or shipping location is in New York, you will be charged sales tax. If you are exempt from paying New York State sales tax, please send a copy of your resale certificate with your invoice payment.
For your convenience, FEI accepts VISA, Mastercard, Discover Card, and American Express. Your first purchase with FEI will be credit card, C.O.D. or cash with order unless prior credit arrangements have been made.
FEI offers a minimum 1-year warranty on all products. In cases where the manufacturer includes a warranty card or an extended warranty, contact the manufacturer directly for complete warranty information.
FEI reserves the right to repair or replace warrantied products at its discretion.
Obtain a return authorization number (RMA) from the customer service department. To expedite the process please complete the form below and email the completed PDF to: firstname.lastname@example.org. You can also contact the FEI returns department at: +1-914-345-9300 ext. 1121 or 800-431-2830 ext. 1121. You can fax your return request form to: +1-914-345-9800, attention: returns department.
Return authorization number must appear on each returned package
Return the merchandise to the location given by the customer service department
Keep a record covering the shipment of returned merchandise (this is for your protection in case you need to get a proof-of-delivery from the shipper)
No unauthorized return will be accepted
No returns will be accepted after 30 days
FEI charges a 25% restocking fee for returned merchandise in resalable condition
The customer is responsible for return shipping expenses unless the merchandises is received as a result of FEI’s error
FEI will credit your account for returned merchandise as soon as return is received and processed
Credits for return is issued only to original purchaser. Credit will be applied to your open balance or to future purchases. No cash refund will be issued.
Our facility is located in Elmsford, New York. Please call us for directions from your location.