Orders

You can place your order by phone, fax, email or mail – Call us:  1-914-345-9300 / 800-431-2830 Fax us:  1-914-345-9800 / 800-634-5370 Email us:  orders@Fab-Ent.com Mail us:  Fabrication Enterprises, PO Box 1500, White Plains, NY  10602

Order Quantity

No! We have no minimum order.

Payment Method

For your convenience, FEI accepts Visa, MasterCard, Discover and American Express credit cards.  Your first purchase will be with credit card, COD or cash with order unless prior credit arrangements have been made.

Returns

Please call our returns department:  1-914-345-9300 or 800-431-2830 for a return authorization number (RMA) – this number must appear on each return package.  Send the item(s) to the location given by the FEI returns department, keeping a record of the shipment for your own files (in case a proof-of-delivery is needed from the shipper).  No unauthorized returns will be accepted.  No returns will be accepted after 30 days.  FEI charges a 25% restocking fee for returned merchandise in resalable condition.  FEI will credit your account as soon as the return is processed.  Only the original purchaser will receive credit.

Shipping

Yes, we can drop ship (and it’s no additional fee!). The packing list will be sent to the end user with all of your contact information and none of ours.